Tech Updates

Communicating With Gen Y Employees

Gen Y (frequently defined as those born after 1980) are normally technologically savvy and innovative, with plenty of energy, sturdy casual networks, and a sparkling perspective. They can be outstanding personnel for any agency; but, Gen Y employees have a special set of desires to the generations of employees previous them.

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Communicating with Gen Y From a communications angle, Gen Y employees generally tend to choose technology over face-to-face communique and are excellent at multi-tasking. Other traits and preferences include:

Information in very small chunks. Gen Ys opt to take in facts in small chunks. Concise updates with further information available via hyperlink match this technology nicely. Consider scrolling news feeds, quick articles in electronic magazines (even better if the content is consumer generated) and short video updates.

Communicate through photographs and video. Gen Y’s, as the most important users of websites like YouTube and Flickr, have interaction well with photographs and video. Turn screensavers into interactive billboards and bring internal communications messages into existence by using speaking visually. Stock photography websites offer a wide variety of pictures to deliver any kind of message for as low as $1.

Screensaver messaging equipment will let you embed hyperlinks into screensaver billboards allowing the body of workers to interact with messages and comply with hyperlinks to greater statistics.

Cynical of company spin. The unethical conduct of company organizations has grown to be extra visible online because of the rise of social media. Everything from an unmarried instance of poor customer support to huge company scandals is beneath the social media microscope. Gen Y’s tend to be idealistic and judgmental and, as a result, corporate mouth portions and top-down formal communications may be viewed with cynicism.

Avoid polished formal communications with little interaction and provide a more ‘unvarnished’ message with masses of opportunities for questions, discussion, and interaction. Sometimes, no longer having all of the solutions geared up but pronouncing, “we’re going to get returned to you in this” can make communications seem extra real (as long as you sincerely observe up).


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Employee discussion forums may be used to lower back up more traditional communications and offer the manner to permit a group of workers to provide comments, ask questions and feature their say round a selected initiative or formal conversation.

Need to be consulted and worried. Gen Y personnel want to feature fee from day one. They want to be consulted and involved. Two manner verbal exchange is essential for Gen Y personnel who could grow to become off with the aid of pinnacle down, one manner communications. Provide opportunities for dialog, as an instance, a CEO blog desires to have a tone this is real and open, where questions and comments are welcomed and spoke back to.

Alternatively, a digital body of workers magazine that makes use of user-generated content material can be an amazing way for a team of workers to have a voice in an extra dependent, readable and possible format than a worker dialogue discussion board.

Value thoughts. Create an open environment where young personnel experience like their ideas is valued. Involve body of workers via strolling quizzes around the naming of recent tasks, tasks, merchandise and many others.

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Regular comments. It is pointless to accumulate ideas and feedback until a group of workers see how the data is being used and creating a difference. Keep team of workers up to the mark on progress using tools like the group of workers magazines and scrolling news feeds.

It’s greater than cash. Gen Ys suppose like marketers however fee relationships over money. Find ways to seize ideas and innovation in formats that allow a group of workers with comparable hobbies to connect. Use a group of workers dialogue forums to allow this manner to manifest.

Gen Y work toughest for a reason or a quit result in which they could see how they’ve made a distinction. Provide workforce with regular updates on the progress of projects and projects. Staff magazines that guide user-generated content can permit teams or individuals to put up their own updates approximately their personal crew’s outcomes. News feeds provide a manner to offer popularity updates as a scrolling information tickers that deliver content onto targeted worker laptop monitors.

Environmentally aware. Of all the generations Gen Ys are the most environmentally aware. Sustainability messages can often become buried due to records overload. Raise the profile of sustainability projects by selling them visually the use of interactive screensaver messages and back them up with suitable articles in personnel magazines.

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Benchmark attention and behaviors around sustainability each before and after an internal communications campaign. Promote and have fun the shift in behaviors visually using digital signage on screensavers and by means of getting personnel to put up suitable articles into staff magazines.

Jeffery D. Silvers
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